Customer Support Specialist

Customer Support Specialist with over 5 years of experience in SaaS companies. Proficient in ticket resolution, remote support, onboarding, and application testing. Known for strong analytical thinking, empathy, and process improvement. Skilled in tools like Zoho, Hubspot, Intercom, and ERP systems. Currently seeking to contribute to dynamic, remote-first tech environments

Details

  • Featured SlotTwo Featured Slot
  • StatusActive
  • Zoho ProficiencyIntermediate
  • Availability1 mo

Title

Customer Support Specialist

Description

Customer Support Specialist with over 5 years of experience in SaaS companies. Proficient in ticket resolution, remote support, onboarding, and application testing. Known for strong analytical thinking, empathy, and process improvement. Skilled in tools like Zoho, Hubspot, Intercom, and ERP systems. Currently seeking to contribute to dynamic, remote-first tech environments

Categories & Tags

- CRM​/​ERP (Zoho One, Hubspot, Intercom) - Application Testing - Ticket Management & Remote Suppo

Role / Expertice

  • CRM Consultant
  • Bookkeeper
  • AI Prompt Engineer
  • Deluge Developer
  • Other

Industry Focus

  • Tech
  • Real State
  • Retail
  • eCommerce

Compensation Model

  • Equity

Languages

English in progress

Time Zone / Location

ACT

Preferred Tools

  • Zoho CRM
  • Zoho Creator
  • Odoo
  • GoZen
  • Other

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