Customer Support Specialist
Customer Support Specialist with over 5 years of experience in SaaS companies. Proficient in ticket resolution, remote support, onboarding, and application testing. Known for strong analytical thinking, empathy, and process improvement. Skilled in tools like Zoho, Hubspot, Intercom, and ERP systems. Currently seeking to contribute to dynamic, remote-first tech environments
Details
- Featured SlotTwo Featured Slot
- StatusActive
- Zoho ProficiencyIntermediate
- Availability1 mo
Title
Customer Support Specialist
Description
Customer Support Specialist with over 5 years of experience in SaaS companies. Proficient in ticket resolution, remote support, onboarding, and application testing. Known for strong analytical thinking, empathy, and process improvement. Skilled in tools like Zoho, Hubspot, Intercom, and ERP systems. Currently seeking to contribute to dynamic, remote-first tech environments
Categories & Tags
- CRM/ERP (Zoho One, Hubspot, Intercom) - Application Testing - Ticket Management & Remote Suppo
Role / Expertice
- CRM Consultant
- Bookkeeper
- AI Prompt Engineer
- Deluge Developer
- Other
Industry Focus
- Tech
- Real State
- Retail
- eCommerce
Compensation Model
- Equity
Languages
English in progress
Time Zone / Location
ACT
Preferred Tools
- Zoho CRM
- Zoho Creator
- Odoo
- GoZen
- Other