Zherpa Talent Network

Privacy Policy

Zherpa Talent Network – Privacy Policy

Effective Date: Nov 20th, 2024

Zherpa Digital Systems ("Zherpa," "we," "us," or "our") is committed to protecting your privacy and handling your data in a transparent and secure manner. This Global Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our platform and related services (collectively, the "Services").

This policy applies to users worldwide, regardless of geographic location, in compliance with major international data protection laws such as the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

  1. What Information We Collect

We may collect and process the following types of information:

Personal Information: Your name, email address, phone number, location, and other contact data.

Professional Information: Work experience, certifications, service offerings, portfolios, and project history.

Transactional Data: Information related to service agreements, payments, invoices, and contracts.

Technical Data: IP address, browser type, device ID, operating system, cookies, and usage data.

Communications: Messages exchanged on the platform, support queries, and feedback.

  1. How We Use Your Information

We use your data for the following purposes:

To operate and maintain the Services.

To match users with job opportunities, projects, or service providers.

To facilitate secure payments and financial transactions.

To manage user accounts, verify identities, and prevent fraud.

To communicate platform updates, promotions, or policy changes.

To comply with legal and regulatory obligations.

We process your data based on legal grounds such as consent, contract performance, legal compliance, and legitimate interest.

  1. Sharing Your Information

We may share your information with:

Other platform users, when necessary for collaboration, hiring, or project completion.

Third-party service providers, such as payment gateways (e.g., Stripe), analytics tools, and email providers.

Regulatory authorities, if required by law or for legal protection.

Zherpa does not sell your personal data under any circumstances.

  1. Cross-Border Data Transfers

Your data may be transferred and processed outside your country of residence. We ensure that all such transfers are lawful and protected by appropriate safeguards (e.g., standard contractual clauses, adequacy decisions).

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences.

Analyze site traffic and performance.

Deliver a personalized user experience.

You can modify or block cookies via your browser settings at any time.

  1. Data Retention

We retain personal data for as long as it is necessary to fulfill the purposes described above, or as required by law. If you close your account, we may retain some data for legal, accounting, or fraud-prevention purposes.

  1. Your Rights

Depending on your jurisdiction, you may have the following rights:

Right to access your personal data.

Right to correct or delete inaccurate or outdated data.

Right to object to processing or withdraw consent.

Right to data portability.

To exercise your rights, contact us at hola@zherpa.ai. We may request verification of your identity before responding.

  1. Security Measures

We implement industry-standard security protocols to protect your data. However, no digital platform is completely immune to risk. We encourage users to use strong passwords and be cautious with their credentials.

  1. Third-Party Links

Our platform may link to external sites. This Privacy Policy does not cover those websites. We recommend reviewing their respective privacy policies.

  1. Policy Updates

We may revise this Privacy Policy periodically. If significant changes are made, we will notify users via email or in-platform alert. Continued use of our Services constitutes acceptance of any updates.

  1. Contact Us

If you have questions or concerns about your privacy or this Policy, please contact us at:

Zherpa Digital SystemsEmail: hola@zherpa.ai

By using the Zherpa Talent Network, you acknowledge that you have read, understood, and agree to this Global Privacy Policy.